These are usually published in the institution’s catalog, student handbook and/or posted on the institution’s website. The student must attempt to resolve the complaint by exhausting the institution’s established internal grievance procedures.Within two years of the incident complained of, out-of-state students enrolled in a Connecticut institution via SARA may file a complaint in accordance with the following steps: For students located in non-SARA states, follow any relevant tuition refund policies of those states.Apply the tuition refund policies of their home state to students located in other SARA states and.Additionally, the Office of Higher Education does not investigate anonymous complaints or provide legal advice. Note that issues regarding student life, such as discipline, grading, etc., fall solely within the purview of the institution and are not generally investigated. Pursuant to federal regulations and the terms of SARA, the Office of Higher Education is responsible for the investigation and resolution of out-of-state students’ complaints against institutions of higher education based in Connecticut and offering distance education via SARA. This approval from CT OHE was finalized in 2020 and allows Capital Community College to accept students from all SARA approved states which includes all states except California. The Connecticut Office of Higher Education became a member of SARA in 2017, thus allowing Capital Community College to apply to be a member of SARA. SARA is overseen by a National Council and administered by four regional education compacts. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state. The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. State Authorization Reciprocity Agreement After some basic training and familiarity with Bb, consult with the AMT department for online course design assistance.Check the current schedule of workshops across the ConnSCU system at Attend a Training Workshop for detailed instructions on how to incorporate Bb tools into your course.View other video tutorials at the ConnSCU EdTech Training Channel on YouTube, and at the Blackboard Inc.Watch this brief video for an orientation to Bb course design tools and features.Visit the ConnSCU Web Support Center at for FAQs, tips/guides, other related support resources, and to submit a tech-support help ticket. Thursday, May 18th 3:00pm ( In-person Session)Ĭontact Marie Farrell during normal business hours for tech support issues (questions regarding course content should be directed to the instructor).Īfter hours, contact the off-site Bb Tech Support Hotline at 1-86.
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